Artzman Living Spaces ("we," "us," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”), interact with us through consultations, emails, or other communications, or engage our carpentry and interior design services. By using our Site or services, you consent to the practices described in this policy. If you do not agree, please do not use our Site or services.

This policy applies to all visitors, clients, and users of our Site and services. We may update this policy from time to time, and changes will be posted here with an updated effective date. Your continued use after changes constitutes acceptance.

Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information: Data that identifies you, such as your name, email address, phone number, physical address, payment details (e.g., billing information), and any measurements, preferences, or project details you provide during consultations or inquiries.

• Non-Personal Information: Anonymous data like your IP address, browser type, device information, operating system, referral sources, pages viewed, and time spent on our Site. This helps us understand usage patterns.

• Project-Related Information: Details about your carpentry or interior projects, including designs, timelines, and budgets, which may include photos or files you share.

We do not intentionally collect sensitive personal information (e.g., health data, racial or ethnic origin) unless directly relevant to a project and provided by you.

How We Collect Information

• Directly from You: When you fill out contact forms, request consultations, sign service agreements, make payments, or communicate via email or phone.

• Automatically: Through cookies, web beacons, or similar technologies on our Site. These track your interactions for analytics and functionality. You can manage cookies via your browser settings.

• From Third Parties: If you interact with us through social media, referral partners, or payment processors, we may receive information from them.

How We Use Your Information

We use your information for legitimate business purposes, including:

• Providing and managing our carpentry and interior design services, such as consultations, proposals, project execution, and support.

• Communicating with you about inquiries, updates, invoices, or project milestones.

• Processing payments and managing billing.

• Improving our Site and services through analytics and feedback.

• Marketing our services (e.g., sending newsletters or promotions), with an option to opt out.

• Complying with legal obligations, resolving disputes, or enforcing our Terms of Service.

We do not sell your personal information to third parties.

Sharing Your Information

We may share your information in limited circumstances:

• Service Providers: With trusted third parties like payment processors, subcontractors, or IT providers who assist us (e.g., cloud storage for project files). They are bound by confidentiality and use data only for our purposes.

• Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not share information with unaffiliated third parties for their marketing purposes without your consent.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse, including encryption for sensitive data and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your login credentials if applicable.

In case of a data breach, we will notify affected individuals as required by law.

Your Rights and Choices

Depending on your location (e.g., under GDPR for EU residents or CCPA for California residents), you may have rights such as:

• Accessing, correcting, or deleting your personal information.

• Opting out of marketing communications.

• Requesting restrictions on processing or data portability.

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe, typically 30 days.

You can also manage cookies and tracking via your browser or by contacting us.

Cookies and Tracking Technologies

Our Site uses cookies for essential functions (e.g., session management) and analytics (e.g., Google Analytics). Third-party services may place cookies for advertising or tracking. You can disable cookies, but this may limit Site functionality.

Children's Privacy

Our Site and services are not intended for children under 13. We do not knowingly collect information from children. If we learn we have collected such data, we will delete it promptly.

International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the US or other countries with different data protection laws. By using our services, you consent to this transfer.

Retention of Information

We retain your information as long as necessary for the purposes outlined here, or as required by law. For example, project data may be kept for up to 7 years for tax and warranty purposes. After that, we securely delete or anonymize it.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised version here and may notify you via email for significant changes.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Email: zane@artzman.com
Website: www.artzman.com

Thank you for trusting Artzman Living Spaces with your information.